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札幌西ICから車で20分 小樽のコテージ・貸別荘ウィンケルビレッジ宿泊予約サイト

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TEL : 0134-52-1185

2-686 Asarigawa Onsen, Otaru, Hokkaido, Japan 〒047-0154
Business hours9:00-18:00 Open throughout the year

Japanese Plan


How to reserve

 

making a reservation

1.Internet

To select a particular condominium(with outdoor hot spring bath) or house(no outdoor hot spring bath) click “Room Reservation”, to select a special stay plan click “Plan Reservation”. We apologize if your choice is not available for the period you require.

Plan Reservation

Room Reservation

2.Telephone

+81-0134-52-1185
For late-booking please contact us by telephone, we apologize if English-speaking staff are unavailable when you call.

(English speaking staff: Mr. Fujii).

Deposit

Please pay deposit within 10 days of making the reservation.

  • Deposit/per house/per night ¥5,000
    New Year Season – Full Rental (includes deposit) must be paid within 10 days of making reservation.
    Long-stay guests (minimum of 7 nights) ¥1,000/per night/per guest.
  • Camp Site – Full Rental must be paid within 10 days of making reservation.
  • How to pay
    Money transfers may take several working days, please ask us for details of your reservation progress.
Banking Details
Hokuyo Bank (0501) Otaru Chuo Branch (341)
Ordinary Account 0079433
Name: カ)ウィンケル (this is “Winkel” in Japanese)
* Money transfer must be in the same name as the person who made the reservation. Please include you full name, stay dates.
Example: Brown, John, August/30.
From Abroad
PayPal email system is okay.

Pre-check in

Please hand in Guest Reservation Form at check in.
Please fill in the form as below.

Group leader – full details.
Group members – name and telephone number.
Non-school age child and day guests – name and telephone number.

1) Please read “Notice“.

2)To download Guest Registration Form click here.

* Please inform us at reservation time if you wish to rent/buy items, so we can put them in your accommodation ready for your arrival.
See price list for rental charges.

On arrival.

  • At first come to reception (Check-in is 3–6 pm.)
    Use parking outside reception during check-in, but space is limited and staff will indicate space for use during stay.
  • Please complete and hand-in Guest Registration Form
    * Ask staff if you do not have Guest Registration Form.
  • Changes to rental items or guest numbers.
    • Extra day guests, before 6 pm., no extra charge.
      After 6 pm. all guests will be charged as a staying guest. Guest numbers over the unit recommended number will be charge Extra Guest Fee.
    • There may be a delay in meeting late requests for rental/buy items.
      Rental/buy orders before check-in orders are preferred.
  • All monies must be paid at check-in,
    * If this is not possible, please discuss with staff.
  • Staff will take you to the house and give you the key.
    Have a good stay!

Cancellation Policy

  • After full payment, or after deposit payment period.
    Deposit will be retained as cancellation fee.
    * Schedule changes can be made without incurring a cancellation fee.
  • One day before/Arrival Day Cancellations
    Please note that full monies will be charged 100%.

Business Guidance

2-686 Asarigawa Onsen, Otaru, Hokkaido, Japan 〒047-0154
*Inspection no charge
(Reservation required)

Mail Form



 

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